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Privacy Policy

Zauber – Blüten Hanf GmbH

Geissacker 3, 8917 Oberlunkhofen, Switzerland

1. Responsible Party

Responsible for the processing of personal data is:

Zauber – Blüten Hanf GmbH

Geissacker 3

8917 Oberlunkhofen

Switzerland

Email: info@zauber-blueten.ch

2. General Information on Data Processing

The protection of your personal data is important to us. We process personal data exclusively in accordance with the Swiss Data Protection Act (DSG) and, where applicable, the GDPR.

We collect and process personal data only to the extent that it is:

  • necessary for the operation of our webshop,

  • necessary for the fulfillment of contracts,

  • necessary for customer communication,

  • required by legal regulations.

    erforderlich ist.

3. Collection and Purpose of Data Processing

3.1 When Visiting the Website

When you access our website, the following information is automatically collected by the server (server log files):

  • IP address

  • Date and time of the request

  • Access method

  • Retrieved file

  • Operating system / browser type

  • Referrer URL

This data serves to ensure the operation, security, and optimization of the service.

3.2 When Ordering in the Webshop

We process the following data:

  • Name, First Name

  • Address

  • Email Address

  • Phone Number (if provided)

  • Payment Information (encrypted, no storage of card data)

  • Order and Delivery Data

Purposes:

  • Processing the order

  • Delivery of goods within Switzerland

  • Customer Service

  • Fulfillment of legal obligations (e.g., accounting)

3.3 Customer Account

When customers create an account, the data provided will be stored to facilitate future orders.

3.4 Contact

When contacting us via form, email, or phone, we process the provided data to handle the request.

3.5 Newsletter

If offered:

For the newsletter, we need the email address. Unsubscribing is possible at any time.

4. Disclosure of Data to Third Parties

Data will only be shared if necessary for contract fulfillment, e.g.:

  • Shipping service providers (only CH)

  • Payment service providers

  • IT and hosting partners

  • Accounting/tax consultants

All service providers are contractually obligated to protect your data.

Data willnot be transmitted abroad, unless this is technically unavoidable (e.g., hosting by an external provider with server location in the EU).

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • to provide basic functions

  • to enable the shopping cart

  • to technically ensure the use of the website

If tracking services such as Google Analytics, Meta Pixel, or similar tools are to be used, I will formulate this section accordingly.

6. Payment Service Providers

Depending on the webshop solution, we use the following payment providers:

  • Credit/Debit card providers

  • TWINT

  • Any other payment methods displayed in the webshop

Payment information is transmitted exclusively in encrypted form.

Card data isnotstored by Zauber – Blüten.

7. Data Security

We take appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, disclosure, or alteration.

8. Duration of Storage

Personal data will only be stored as long as necessary for processing or as required by law (e.g., 10 years retention obligation for accounting documents).

9. Your Rights

You have the following rights under applicable data protection law:

  • Right to information: What data we process

  • Right to rectificationof incorrect data

  • Right to deletion(as long as there is no legal obligation to retain it)

  • Right to restriction of processing

  • Right to data portability

  • Right to objectto certain processing

You can direct inquiries at any time to info@zauber-blueten.ch .

10. Youth Protection

Data from minors will only be processed within the legally permitted framework.

Products with age restrictions are only sold to adults.

11. Changes to this Privacy Policy

Zauber – Blüten can adjust this Privacy Policy at any time.

The version published in the webshop applies.

12. Contact

If you have questions about data protection, you can reach us at:

Zauber – Blüten Hanf GmbH

Geissacker 3

8917 Oberlunkhofen

Switzerland

Email: info@zauber-blueten.ch